Delivery

We currently offer delivery within South Africa using Aramex Store-to-Door courier services.

Your order will be delivered directly to the address provided at checkout.

Delivery Time

Please allow approximately 8–10 business days for your order to arrive after it has been dispatched.

Delivery times are estimates and may vary depending on your location and courier operations.

Order Tracking

Once your order has been dispatched, you will receive your Aramex tracking information where applicable.

You can use your tracking number to follow your parcel's progress.

Courier Delays

While we work with Aramex to have orders delivered within the estimated timeframe, Evoke is not responsible for delays caused by the courier or circumstances outside of our reasonable control.

This may include:

• Courier network delays
• Weather conditions
• Public holidays
• High-volume periods
• Incorrect or incomplete delivery information
• Unsuccessful delivery attempts
• Other unforeseen circumstances affecting the courier

If your parcel is delayed, please contact us and we will do our best to assist you and provide any available tracking information.

Please Check Your Details

Please make sure your delivery information is correct before completing your order.

This includes your:

• Full name
• Delivery address
• Suburb
• City
• Postal code
• Contact number

Incorrect or incomplete information may result in delivery delays or additional arrangements with the courier.

Store-to-Door Delivery

Aramex Store-to-Door means your parcel is delivered to the delivery address provided at checkout.

Please ensure that someone is available to receive the parcel or that your delivery instructions are accurate.

Damaged Parcels

If your parcel arrives visibly damaged, please take photographs of the packaging and product and contact Evoke as soon as possible.

We will assess the issue and assist you with the appropriate next steps.

Your rights under applicable South African consumer law remain unaffected by this policy.

Need Help?

If you have any questions about your delivery, please contact us with your order number so we can assist you.

Evoke Lifestyle Store
Email: sales@evokelifestylestore.co.za

Evoke
Everyday convenience, thoughtfully chosen.